Steve Massey leads Product Engineering at SPS Commerce, where he is responsible for modernizing cloud platforms and scaling the engineering organization that supports them. He leads a global team focused on building resilient, high-performance SaaS systems that power enterprise supply chain operations.

His work centers on bringing practical AI into core products and engineering workflows — embedding predictive analytics, automation, and GenAI capabilities into production systems that serve thousands of customers. Steve focuses on how engineering organizations adopt AI responsibly: deciding what to build, where to partner, and how to balance speed, cost, control, and governance.

He is particularly interested in how AI shifts the role of engineering leadership — from delivering features to architecting durable intelligence into the enterprise.