Time: 11:00 AM
Room: ASC C
Ready, Set, Go! Launching Product Teams with Facilitated Training, Hypersprints, and Immersive Learning
How do you transform a 90-year-old company from being project-based to being Product-Led?
Hear how Blue Cross & Blue Shield of Minnesota is combining formal training with immersive learning in their dojo-style hypersprints.
Learning Objectives
At the end of the session, attendees will be able to:
- Understand how hypersprints can be used to rapidly on-board new teams.
- Highlight the value of just-in-time, facilitated training.
- Explain why Immersive Learning enables greater adoption and retention.

Tiffany Lauria
VP Execution & Value Delivery
BCBSMN
Tiffany Lauria is dependable, action oriented & bold. Fueled by teaching and motivating others; she is known for being a great public speaker. She is currently working at Blue Cross Blue Shield of MN to transform the 90-year-old company into a product led organization. She has over 15 years of experience in product and project management, agile, software development, coaching and leading. She is passionate about leading and motivating groups of people and is a fitness enthusiast.

Chris Diller
Product Transformation Director
BCBSM
Chris is a Product Leader, Leadership Coach and Agilist with experience ranging from non-profit organizations to Fortune 500 companies in fields spanning retail, healthcare, industrial, commercial, and insurance markets. He began his career developing software in 2006, and held various roles including as an embedded software developer, project leader, ScrumMaster, product and agile coach, engineering manager, and product director. The constant through that work has been his ability to help teams and leaders better understand their work, each other and themselves.

Dan Bliss
Principal Trainer
BCBSMN
Dan Bliss is a Scrum Master and Product champion who is dedicated to helping teams discover joy and create a better world through building better things in better ways. Dan comes from a background in education, anthropology, coaching, management, and Agile Product transformation across retail, technology, medical, HR, and data organizations, and brings his passion and experience to his mission to transform the world of work into a more fun, equitable, joyful place. Dan is originally from South Korea, and calls Saint Paul, MN home alongside his wife and two boys.